Common Questions

FAQ

Answers to the questions we hear most often from new and existing clients.

Can you supply diamonds to a specific length-width ratio? +

Yes — ratio matching is one of our core capabilities. For fancy shapes (pear, oval, marquise, heart), we source and supply to your exact length-to-width specification. Whether you need elongated ovals at 1.45–1.50, or balanced pears at 1.30–1.35, we match your brief precisely.

Can you source stones to a specific carat weight, including three decimal places? +

Absolutely. We source to exact weight specifications, including to the thousandth of a carat (e.g. 0.503ct, 1.012ct). This precision is essential for manufacturers working to tight per-stone economics or matched-parcel production runs, and it is standard practice for us.

Can you source to custom clarity specifications beyond the standard grade? +

Yes. Standard clarity grades are a starting point — we go further. For example, if you require a VS2 stone where no black crystal is visible on the table, or a SI1 with no inclusions in the centre, we source and visually verify to that specification. Your requirement is our brief.

What is the minimum order quantity? +

We do not enforce a minimum order. We work with manufacturers, brands, traders and private clients across a wide range of order sizes. Every order — regardless of size — is handled with the same personal attention and care.

Do you supply GIA certified stones and Non-Certified goods? +

Yes — both. GIA certified stones are available from 0.30ct and above for rounds, and from 0.50ct and above for fancy shapes, for clients requiring independent verification. Non-Certified goods are available across all size ranges for production and manufacturing. Both options are held to the same G+ colour and top make standards.

How do I get started working with SRS? +

Simply send us an enquiry using the contact form or reach us directly by email or phone. Tell us your requirements, shapes, sizes, clarity, colour and any specific parameters — and we will respond personally within 24 business hours. You deal directly with the SRS family from the first conversation.

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